We recommend that you cover your mattress with a breathable cover to prevent any marks and stains from moisture or spills. You may want to use a waterproof cover during the trial period because we’re unable to accept any stained or damaged returns (please review our returns policy at owllark.com/terms-of-sale).
Your mattress surface is 100% quilted cashmere. If you do spill anything on the surface we recommend dabbing with a clean cloth and warm water. Excessive scrubbing or detergent will result in pilling or marking further.
To increase the longevity of your mattress you should rotate it 180° every 3 months. Do not flip the mattress upside down, it has been designed to stay one way up.
Please take care – deep luxury weighs heavy. It takes two people to rotate the mattress and ask for additional help if you have a vulnerable back. The mattress should be rotated from the base, whilst we have designed sturdy leather handles to adjust mattress position, they are not intended to be fully weight-bearing.
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Winterman House, 11 Old’s Approach, Tolpits Lane, Watford, WD18 9QY | Company number 12398178
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